Job Description

Qualification Minimum high school diploma or equivalent a degree in airport management, aviation, or a related field is preferred. Experience Minimum 24 years of experience in airport operations or a similar role Requirements Strong understanding of airport safety and security regulations. Excellent communication and customer service skills. Ability to handle stressful situations and remain calm under pressure. Strong organizational skills and attention to detail. Responsibilities Monitor daily airport operations to ensure compliance with safety, security, and service standards. Coordinate with ground staff, security personnel, airlines, and other stakeholders to ensure smooth airport activities. Assist in the management of passenger flow, including checkin, security screening, boarding, and baggage handling processes. Ensure the safe and efficient operation of airport facilities, including runways, terminals, and parking areas. Respond to passenger inquiries and resolve any customer service issues promptly and professionally. Assist in managing emergency situations, including evacuations, medical incidents, and security threats, ensuring a swift and coordinated response. Conduct regular inspections of airport facilities and equipment to ensure everything is functioning correctly and adheres to safety standards. Ensure compliance with aviation regulations, airport policies, and security procedures. Prepare reports on airport activities, incidents, and other operational matters. Assist in maintaining communication between the airport management, airlines, ground services, and regulatory authorities.

Skills Required