Associate Global Quality DocumentationLOCATION FaisalabadREPORTS TO Lead Quality Documentation EMEADIRECT REPORTS NoCompany Background Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredions wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences.Our specialty portfolio includes starchbased texturizers, clean and simple ingredients, plantbased proteins, sugar reduction and specialty sweeteners, and food systems.Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planetfriendly sustainable manner.The Associate Global Quality Documentation is responsible for customer quality request handling in a timely manner for the products from the Ingredions manufacturing sites all over the globe. This includes specifications completion, supplier and manufacturing site assessments and responses to the basic queries.Core ResponsibilitiesProduct Specifications Completion Complete customer Quality specifications accurately and in a timely manner, to meet customer expectations.Alignment on the agreed specified parameters, compliance procedures and monitoring plans.Analyze, review and priorities responses on daily basis.Maintain systems for administration, storage, and retrieval of customer specification agreements.SupplierManufacturing Site Qualification Completeconduct the customers remote audits paperbased audit for compliance to ISO Standards, SEDEXSMETA requirements and adherence to the regulations to the country of manufacture and destination of the product.Createarrange documentation for the approval of manufacturing site.Follow up with the manufacturing site, regional quality team for the timely closure of raised NCs to maintain the approved status.NonExtranet Documentation Createarrangemaintain documentation for product Ingredients, Origin, Compliance declarations to customer specific requirements.Complete, review updated customer assurance statements on specification reviews.Flagging the hot topicemerging issues and customer requests to the team lead for timely action.Ingredion Plants Data Management Track site certification information on the company extranet and ensure this is current.Collectionstorage, data maintenance of PFD, SDS, PDS for all manufacturing locations globally for the products sold in EMEA.Proactive intimation of availability of documents for Ingredion manufacturing sites globally that are needed to approve the relevant manufacturing site and products at customer ends.Customer Relationship Management Develop and maintain good working relationship with customers to facilitate negotiation and discussions on specifications to win business.To provide the correct information to the customers about the product Safety, Quality and Regulatory to facilitate them launching their product.Qualified candidates will haveMandatory requirementsDegree Masters in food science and technology or microbiologyWork experience 12 years in food manufacturing industryExperience in supporting customers with technical documentation, remote auditing.Data management skillsEnglish fluency, both written and spokenRequired behaviors and skillsExperience in the use of databases, office applicationsAbility to work with crossfunctional teams.Collaboration, knowledge exchange and learning enthusiasm.Relocation AvailableNo
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