Job Description

Meezan Bank Limited, Pakistans leading Islamic bank, operating with a network of more than 1000 branches in over 330 cities across the country, is seeking applications from individuals meeting the following criteriaEligibilityExperience Fresh candidates candidates with experience may also applyQualification Minimum Bachelors degree from a reputable university Qualification in Islamic Finance will be preferredAge Up to 30 years 2 years age relaxation for the following candidates HafizeQuran Those who have completed their DarseNizami or Shahadat Ul Alamiyah and possess an HEC equivalency letter Differentlyabled personsKey Responsibilities Provide customer service promptly and courteously through various communication channels such as phone and chat Diagnose and troubleshoot customers complaints related to products and services. Escalate unresolved issues to higherlevel support teams when required Develop a deep understanding of the products, services, and policies to provide accurate information to customers and guide them effectively Collaborate with other teams, such as branches and Head Office departments, to ensure a cohesive customer experienceSkills Required Excellent communication skills, both written and verbal fluent in Urdu English Good interpersonal skills Capable of multitasking and working under pressure Patience and willingness to work flexible hours, including weekends Strong problemsolving and analytical skillsCompensation Benefits Bank contract Market competitive salary with shift allowances Opportunities for professional growth and advancement Annual increments, and performancebased bonuses Health and Life Takaful coverage, and much moreLocation Multan KarachiLast date to Apply15th November, 2024

Skills Required